Infinity Hospitality is a full-service event planning and design company providing a wide array of event services from venue styling to vendor management, event staffing, and more. We oversee The Bell Tower, The Bridge Building, Saddlewoods Farm and The Estate at Cherokee Dock.

The Event Captain position is responsible for ensuring that his or her assigned events and activities are organized and executed providing a high quality catering service for banquets, receptions, and events to achieve customer satisfaction and retention.

Report To: Staffing Director

Essential Job Duties and Responsibilities:

The following duties are essential job tasks of the position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Planning, assigning, and directing work for event staff
• Attends work regularly and is punctual
• Position is very hands on with consistent interaction with staff and coordinators during events
• Coordinate and assist with preparation and set-up of event space
• Attend pre-function meeting for briefing of event details when necessary
• Provide food and beverage service during events
• Complies with Health Department rules and regulation
• Provide friendly and courteous customer service at all times
• Remain at assigned station and perform duties as assigned according to each event if applicable
• Inventory Control, to include counting and requisitioning food and supplies, as needed before, during and after the event
• Breakdown tables and banquet equipment after each event.
• Clean and return catering equipment and serving pieces to proper storage areas
• Adhere to strict grooming standards and policies of company for themselves and the employees
• Perform other duties as assigned and deemed necessary.

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with Infinity Hospitality policies and applicable laws. Acting as supervisor on duty for a particular event, responsibilities may include planning; assigning and directing work; addressing complaints and resolving problems in conjunction with department leadership and Human Resources; ensuring event activities run smoothly, meeting guest and client needs and expectations; communicate any event or employee issues with F&B Director or Staffing Director.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the qualifications, knowledge, skill and/or ability required.

Education and/or Experience:

• High school diploma or FED equivalent
• minimum of one year verifiable work experience in restaurant or catering industry (bartending preferred)
• minimum of one year verifiable work experience in management

Certificates and Licenses: ABC Server Permit

Pay- $25/hour

Knowledge, Skills, and Abilities:

• Must have ability to follow directions, maintain policies and effectively perform the work
• Ability to effectively manage staff and a “lead by example” mentality
• Exceptional problem solving skills (thinking on your feed) and forward thinking (planning ahead) skills
• Ability to learn quickly and adapt in a fast-paced, high stress environment
• Must speak and understand English well enough to converse with customers, supervisors and employees
• Attention to detail and consistency in every aspect of service
• Positive, customer service oriented attitude at all times
• Strong knowledge of sanitary practices
• Maintains proper grooming and dress code standards
• Dedicated work ethic that encourages strong urgency and quality in a team environment
• Ability to work cooperatively in a team environment
• Ability to undertake and complete multiple tasks
• Strong communication and inter-personal skills

Hours of Work & Travel Requirements:

• Travel within Nashville and surrounding areas
• Shifts vary – Required to work any shift needed (as scheduled)
• Ability to work irregular hours, including nights, weekends, and holidays

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Ability:

• Frequent lifting/pushing/pulling objects up to 10-15 lbs; occasionally lifting/pushing/pulling objects up to 30 lbs; rarely lifting/pushing/pulling objects up to 100 lbs (with assistance)
• Constant standing and walking for 10 hours or more
• Climbing stairs on a regular basis
• Kneel, squat, stoop and bend on an occasional to frequent basis
• Occasional working more than 40 hours per week to perform the essential duties of the position
• Stamina to remain alert and energetic for 10 hours or more
• Dexterity of hands and fingers is required to handle food service items such as utensils, dishes, food trays, etc.

Work Environment:

• Moderate to extreme exposure to noise during events
• May be exposed to vibrations during events caused by extreme noise
• May be exposed to strobe lights/lasers during events
• May require working inside and/or outside of building with exposure to extreme heat or weather conditions

This Job Description is not to be construed as a contract of employment or as an exhaustive statement of duties, responsibilities, or requirements of the position. Employees will be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

Job Types: Full-time, Part-time

Pay: $25.00 per hour

Shift:

• 10 hour shift
• 12 hour shift
• Day shift
• Evening shift

Experience:

• Hospitality: 1 year (Required)
• Management: 1 year (Required)

Work Location: In person